Citrix Systems Inc. Senior Business Systems Analyst in United States

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!


Fort Lauderdale


R10796 Senior Business Systems Analyst (Open)

Job Posting Title:

Senior Business Systems Analyst

Job Description:

The Business Systems Senior Analyst is responsible for leading a portfolio of projects to enhance and improve the systems used by the Finance and Accounting department as business needs evolve. This individual will work closely with business stakeholders on the teams within Finance and Accounting in all geos to understand issues that impact their effectiveness, and develop recommendations for system enhancements to solve these issues. This individual will also partner with IT to drive the development and release of solutions for the department. This individual is responsible for coordinating and executing User Acceptance Testing, planning and executing go-live activities and providing post go-live support during projects. This individual is also responsible for triage and analysis of production support issues, as well as monitoring and sustaining service level commitments for the availability of critical applications.

Primary Duties / Responsibilities

  • Communicate and translate requirements effectively between functional areas and supporting departments.

  • Write clear, complete business requirements documentation, including support for related developments. Effectively translate business requirements into high-level design documentation with supervision.

  • Utilize past experience and knowledge of sales, service and distribution to recommend appropriate business process solutions to new business requirements.

  • Manage own time and deadlines appropriately. Accurately determine task duration and dependencies for own assignments. Communicate status updates to manager on a regular basis.

  • Lead coverage, execution, and remediation of test activities (e.g., unit, integration, user acceptance).

  • Prioritize assigned issues based on business impact. Troubleshoot and identify root cause of production support issues within established SLA parameter.

  • Determine potential impact to data and systems resulting from projects, enhancements, and production support. Analyze change requests and determine appropriate solutions. Support the deployment of production systems and provide post-production support.

  • Support the development and delivery of training assets

  • Apply project life cycle methodology across assigned processes and systems.

  • Independently complete project documentation and work with business to gain approval. Participate in the project planning process.

Qualifications (Knowledge, Skills, Abilities)

  • Working knowledge of relational database, logical and physical modeling, integration concepts and methods, ERP systems, business intelligence, and web technologies, or the desire to learn

  • Experience working with RevPro or SAP FICO systems

  • Analytical troubleshooting of processes and system issues

  • Experience working directly with functional and technical resources

  • Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, change management, and support

  • Must have experience influencing business leaders and peers about the proper use of standard system functionality and business process flows

  • Solid understanding of data quality issues and ability to recommend best practices for ensuring / validating data quality

  • Demonstrated initiative and ability to work independently with minimal supervision. Must be a good team player and good motivator

  • Ability to communicate effectively and present a professional image

  • Advanced analytical and problem definition and solving abilities

  • Advanced written and verbal communication skills

  • Advanced knowledge of MS Office applications and other productivity tools

  • Must be responsive and deadline-oriented with a sense of urgency

  • In-depth knowledge and application of project management methodologies

  • Ability to develop user acceptance test data, scripts, and plans

  • Ability to develop system test data, scripts, and plans

  • Ability to create process flow diagrams

  • Working knowledge of database schemas, query, and reporting tools is desirable

  • Advanced knowledge of relevant (in practice) business processes

Requirements (Education, Certification, Training, and Experience)

  • Bachelor’s degree from an accredited college/university in Engineering, IT, Business Administration, or a related field

  • 3-5 years of experience as Business Analyst / Project Lead managing delivery of information technology and process improvement solutions

  • Able to support extended hours of operation (long hours, weekends and holidays) during month-end


Functional Area:

Business Systems Analyst

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.

Citrix (NASDAQ:CTXS) is leading the transition to software-defining the workplace, uniting virtualization, mobility management, networking and SaaS solutions to enable new ways for businesses and people to work better. Citrix solutions power business mobility through secure, mobile workspaces that provide people with instant access to apps, desktops, data and communications on any device, over any network and cloud. With annual revenue in 2014 of $3.14 billion, Citrix solutions are in use at more than 330,000 organizations and by over 100 million users globally. Learn more at