Sharp HealthCare Systems Analyst, Ambulatory EMR in San Diego, California


Patient registration and scheduling is often the first contact a patient has with Sharp, it sets the tone for our patient experience. The IT ACCESS team which supports patient access areas takes this role seriously. IT ACCESS Systems Analyst will help with key initiatives supporting systems for registration, scheduling and check-in processes. The initiatives include implementation, ongoing build and system support involving the Centricity Business, Cerner Registration and Scheduling Applications. Analyze customer requirements and translate them into solid system design, with an emphasis on enhancing productivity and standardized workflows. Initiate and complete documentation including project plans, change management, create training resources and support documents.

This position offers exciting opportunities for various integration initiatives ranging from biometric palm vein scanning and enterprise registration and scheduling including patient self-service solutions such as patient preference, mobile pre-check-in and patient kiosks.

The IT ACCESS team’s key responsibilities are end user on-call support, testing and documentation of issues for vendor resolution, design, testing and build with new releases, workgroup participation to plan for added features and changes in workflow, coordination with Hospital/SRS Training and Operational Teams and coordination with other IS teams for planning and testing.

Sharp System Services have campuses located in the communities of Kearny Mesa and Serra Mesa and consist of the Spectrum location, the Ruffin Road location and Sharp Operations Center (SOC). These offices provide the centralized integrated system support services to the operating entities within the system. These services include: Strategic Planning, Business Development, Information Technology, Compliance, Internal Audit, Legal, Risk Management and Insurance, Contracts, Human Resources, Facilities Management and Development, Clinical Effectiveness, Finance, Nursing, Systems Supply Chain Services, Marketing and Communications, The Sharp Experience and Sharp University.

Essential Physical Requirements may include :

  • Incumbent spends 5-6 hours per day sitting at desk, computer terminal or meeting table.

  • Use telephone frequently; must be able to hear and speak clearly by telephone.

  • Must be able to calmly and professionally respond to deadlines for reports and related tasks, and to prepare work and presentations, sometimes on short notice.

  • Must be able to respond calmly and professionally in situations involving conflict.

  • Must be able to travel between Sharp entities and other locations in a timely way.

Additional physical requirements of position may be discussed during interview.

Sharp HealthCare is proud to be an Equal opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, transgender status, sexual orientation, protected veteran status or any other protected class.

Keywords: Centricity Business, Cerner Registration, Scheduling Applications, Clinical Systems


This position is located in Kearny Mesa, San Diego County


8-hour shift: 8:00 am – 5:00 pm, weekends and On-Call as needed.

Required Skills and Qualifications

  • Three (3) years of experience working with systems analysis and/or computer system support activities

  • Work experience in a health care system that included project manager responsibilities and system analysis

  • Work experience with registration, scheduling, clinical systems

  • Strong problem solving analysis

  • Strong leadership skills with internal and external customer

  • Excellent oral and written communication skills

*Preferred Qualifications and Skills *

  • Bachelor’s degree in an applicable field, such as Business Administration, Nursing, or Health Care Administration preferred; relevant experience in excess of three (3) years or appropriate certifications may be substituted.

  • Work experience with Practice Management/EHR systems (i.e. Centricity Business/Cerner Millennium/Touchworks EHR)

  • Lean Six Sigma White Belt Certified within one year

  • Complete all IT Proficiency Requirements within one year

Job: *IT Jobs

Organization: *84805 - ISD Ambulatory EMR

Title: Systems Analyst, Ambulatory EMR

Location: San Diego-4000 Ruffin Road (Suite D)

Requisition ID: 87460