WPS HEALTH SOLUTIONS PC Systems Analyst Entry Level in MADISON, Wisconsin
JOB REQUIREMENTS: The PC Systems Analyst- Entry installs core images and software for client use within WPS. You deliver desktop computers and assorted peripherals. You will assist ITAM in maintaining inventory records of desktops, laptops, and monitors. You will also provide basic desktop computer and laptop support to all corporate clients. In this role you will: U.S. citizenship is required for this position due to Department of Defense restrictions. Set up and install new and replacement computers/laptops and related peripheral equipment, which includes imaging equipment and deploying necessary software. Diagnose and repair hardware malfunctions. Provide technical support on assigned Help Desk tickets in person and by phone. Install computer software onto computers/laptops and ensure proper functioning. Utilize Help Desk ticket system to resolve computer and laptop issues. Disconnect/connect and relocate desktop computers for office moves. Perform repair of computer hardware and peripherals. Perform minor maintenance functions, including cleaning equipment. Maintain inventory records of desktop and laptop computer equipment as directed by ITAM team. Assist other team members as needed. Wisconsin Physicians Service Insurance Corporation is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities employer. ***** OTHER EXPERIENCE AND QUALIFICATIONS: 1 or more year experience with desktop operating systems, software installations, and computer hardware to include problem resolution Demonstrated experience in supporting and troubleshooting desktop/laptop computer operating systems, hardware, and software Good command of personal computer operations and use of PC tools and packages Strong aptitude for computer systems functionality Ability to learn employer procedures and practices In addition, we prefer: Knowledge of desktop operating systems and applications related to company offered services Experience working in a health Insurance environment ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/97DA037111EB428A Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.