Service Corporation International (SCI) Corporate - Payroll Systems Analyst in Houston, Texas
Overview & Responsibilities
Serves in a technical capacity to support the various payroll functions, assisting with investigating and resolving payroll related technical inquiries or issues.
Troubleshoot, analyze and resolve issues presented by associates or other functional areas using knowledge of WorkDay payroll functions, and coordinating/communicating with other WorkDay teams as needed
Conduct full root cause analysis on issues and recommend potential process improvements
Investigate and propose solutions and improvements to processes and programs within WorkDay
Serve as Project Manager on project related requests which require new functionality or modifications to payroll related items within WorkDay
Process and reconcile payroll related file imports
Process prior pay period adjustment requests
Assist with testing WorkDay system releases
Monitor and manage case tracking system (HEAT) incidents for the Payroll Systems and Support team. Ensuring correct assignment, SLA’s and back up procedures are followed.
Document issues and solutions on payroll teams Wiki page, as well as ensure adequate communication of problem resolutions
Provide ad-hoc reports to various levels of management
Serve as backup for the Payroll Support analysts
10% Process Improvement
Recommend and participate in the development of new functional processes based on previous resolution of issues
Proactively identify departmental process or procedural obstacles and make recommendations for resolution or revision
Requirements & Qualifications
- Some college coursework
3 - 5 years of relevant experience
WorkDay experience preferred
Knowledge, Skills & Abilities:
Proficient knowledge in Microsoft Office Suite
Excellent communication, customer service and analytical skills
Ability to grasp concepts quickly and be a creative problem solver
Ability to work independently, manage multiple tasks and meet changing deadlines
Understanding of a large volume payroll and HR processes
Who we are. What we do.
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
Health benefits (medical, dental, vision, life)
401K Retirement Savings Plan with company match
Vacation and sick time
Funeral discounts, and more
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at.
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Associate Requisition ID Req.56950
# of Openings 1
Category (Portal Searching) Finance and Accounting