IT System Analyst I - #221337Job Area:ITBusiness Area:Individual DistributionLocation:IA - Des MoinesCareer Category:Recent College Graduate, Experienced ProfessionalFull/Part Time:Full-TimeRegular/Temporary:RegularDate Posted:01/03/2018Responsibilities:Enjoy working with a wide variety of technologies and interacting on a dynamic team? Consider expanding your IT skills and starting your career with Distribution Technology.As a member of the Distribution Technology team you will assist with production implementation and support of new and existing technologies. This will include direct interaction with business partners to identify, research, document, and resolve issues. You will be expected to train and educate users as well as initiate preventative technical measures when appropriate. Collaborating with multiple IT areas throughout the company requires excellent communication, analytical, and problem-solving skills. Maintain high levels of customer service by answering business partner's calls, emails, and instant messages. Ability to independently research complex solutions in a fast-paced environment is key.Technology is ever changing in this role and currently includes but is not limited to:* Mobile devices/applications running iOS/Android/Windows* Windows 7/8/10* Microsoft Office* Laptop/Desktop/Thin Client/IPad* Citrix XenDesktop/XenApp* SQL/XML/PowerShell* Cisco Networking LAN/WAN/Wireless* Principal Financial Group proprietary softwareQualifications:Must have basic planning/organizational, time management, decision-making, and very strong written/verbal communication skills. Must be able to maintain accuracy and confidentiality. Possess strong problem-solving and big-picture/conceptual skills. Must be able to work with people at all levels and demonstrate the ability to understand and embrace change.Education: Bachelor or Associate degree in an IT-related field of study - Management Information Systems/Computer Science/Computer Engineering/Computer Networking - or equivalent experience required.Previous experience in a technical support role (professional, internship or work-study) strongly preferred.Working Conditions: Must be able to move 50 pounds as a physical requirement of the position. May be required to provide on call support; occasional domestic travel may be offered, including overnight stays.Employee Referral:Click on "Email to a Friend" to notify a friend or family member of this opportunity.Learn more about our company!:As a member of Principal's global IT community, you are part of a high-performing culture that promotes employee empowerment, innovation, collaboration, and career development while fostering flexibility between professional and personal responsibilities. The work you do while partnering closely with the business puts our customers' needs first by shaping the financial security of millions of lives across the globe!Principal was #18 on Computerworld's list of making it 16 years in a row on the list! Click the link to read all about it.And, if you have 2 minutes, you'll want to watch this video about our company:Visa Sponsorship:This position is not eligible for sponsorship for work authorization by Principal. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.Principal is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, gender expression, pregnancy, national origin, citizenship status, disability, genetic characteristics, sexual orientation, marital status, domestic partner status, military status, protected veteran status, disability status or any other characteristic protected by law.Interview Details:What's next? Innovation at its finest.We'll review your application and if you're selected for an interview, you'll receive an invite for an On-