Globalstar Business Systems Analyst in Covington, Louisiana

Business Systems AnalystinCovington, LAatGlobalstar

Date Posted:4/20/2018

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Job Snapshot

  • Employee Type:

Full-Time

  • Location:

Covington, LA

  • Job Type:

Telecommunications

  • Experience:

Not Specified

  • Date Posted:

4/20/2018

Job Description

Globalstar is hiring a Business Systems Analyst to join our teamin the New Orleans Area!

This Covington, Louisiana position is for an experienced Business Systems Analyst requiring a Bachelor of Science degree in Business, Accounting or a STEM field of study. The main focus of this individual is to identify opportunities for improving business processes and using technology to eliminate problems that affect productivity, output, distribution and ultimately the bottom line. Strong problem-solving and analytical skills, communication and interpersonal skills with the ability to focus with close attention to detail are fundamental in improving processes for accounting, financial reporting, budgeting and Supply Chain Management (SCM) systems.

Major Job duties are, however not limited to the following:

  • Support configuration and customization of existing, and future, ERP, SCM systems and their interfaces with other systems such as the BSS/OSS system

  • Work closely with management and users to understand their business requirements and generate requirements and functional documentation

  • Ensure business requirements are accurately mapped to system requirements

  • Support the entire process to implement system changes, from requirement gathering to UAT to production rollout and post-implementation support

  • Deeply understand current systems to identify requirements that can be met with configuration changes or require custom development or other commercially available products

  • Investigate reported issues and work with developers to create hotfixes when necessary

  • Work with the cross-functional project teams to develop solutions that support the organization’s goals

  • Use your creativity in developing high-quality user experiences

  • Follow the established Software Development Life Cycle (SDLC) standards

  • Research and communicate industry trends; Serve as a subject matter expert for select products and technologies

Job Requirements

Position requirements:

  • Bachelor of Science in Business, Accounting or STEM field of study

  • Five years’ experience implementing and/or supporting ERP or SCM systems

  • Three years’ business experience in non-IT/Software Support roles

  • Understanding of the complexities of broad-based business problems and using technology to solve them

  • Documenting and evaluating requirements data and information

  • Acting as liaison between business stakeholders, such as management or end users, and the Software or IT Infrastructure teams

  • Strong logical skills and experience with SQL

  • ERP and SCM integration experience via APIs or Micro services is preferable. BSS/OSS experience is a plus

  • Using modeling, testing and data models to improve the flow of information through the organization

  • Familiarity with Continuous Integration, Continuous Delivery and Continuous Deployment concepts

  • Highly skilled in trouble isolation techniques

  • Must have excellent communication skills with a strong focus on customer service

About Globalstar, Inc.

Globalstar is a leading provider of mobile satellite voice and data services, leveraging the world's newest satellite network. Customers around the world in industries like government, emergency management, marine, logging, oil & gas and outdoor recreation rely on Globalstar to conduct business smarter and faster, maintain peace of mind and access emergency personnel. Globalstar data solutions are ideal for various asset and personal tracking, data monitoring and SCADA applications. The Company's products include mobile and fixed satellite telephones, the innovative Sat-Fi satellite hotspot, Simplex and Duplex satellite data modems, tracking devices and flexible service packages. For more information, visit www.globalstar.com.

Globalstar offers a competitive salary and benefits package including, but not limited to, medical, dental, 401K, stock options, employee stock purchase plan, life Insurance, long term disability and short-term disability.

Globalstar is an EOE. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.